Syros

• Floral varieties, containers and supplies are often limited. Factors like seasonality & market availability may cause your order to be substituted to match the style and feel of both the florals and the vase on our website. Orders placed with three (3) or more days in advance will help keep the design as close to as pictured.

• Delivery Instructions Policy
  We kindly ask for you to provide a cell phone number for the recipient, as well as any special instructions to aid the driver with the delivery of your gift (gate code, suite/unit/apt number, etc). In any given case that the information provided is incorrect or incomplete, you may be charged an additional fee for extra time alloted in the servicing of your order. We appreciate your understanding in advance.

• Timed Delivery Policy
  While timed requests are welcome, orders are delivered first come-first serve and timed deliveries are not guaranteed. If you require guaranteed timed delivery, the option is available for an additional fee. Kindly call the studio directly to schedule your timed delivery at (626) 335-1943. The bulk of deliveries are completed during our normal delivery hours of 6am-8pm from Monday to Sunday (except on special holidays). You will be notified via text and/or email once your arrangement has been delivered.

• All Sales Final - NO REFUNDS
  Please understand that as florals are perishable, all our sales are final - no refunds, no exceptions. If your order needs to be canceled or postponed, please call the studio and store credit can be provided for a future purchase as long as the arrangement has not left on a delivery route. Please note, if your flowers have already been arranged or are en route, a restocking fee is applicable.

Thank you in advance for your continued support!